Professional Profile

Susan Baldwin is a Managing Director in ZRG Partner’s Chicago office, and a member of the Healthcare Services practice. She has over twelve years of executive search experience. Her clients include PBM, Payer, Specialty pharmacy, integrated care delivery systems, healthcare distribution, ancillary care providers, Government services, healthcare technology, and population health. Her search work encompasses C-Suite and senior level executives in operations, technology, sales, marketing, business development and strategy.

Susan’s search practice is informed by more than twenty years in leadership roles in the healthcare industry prior to her transition into executive search. She is passionate about working strategically with clients to solve their most challenging talent needs. Susan is known for developing longstanding relationships with candidates and identifying and tracking newer talent. She is often sought out for her expertise in guiding executives toward meaningful career transitions.

Previous Experience

Before launching her career in executive search with Spencer Stuart, Susan took on progressively senior leadership roles for Medco (now Express Scripts), Kaiser Permanente, Caremark (now CVS Health) and Baxter International.


Susan received a bachelor of science degree in business administration from Arizona State University.